Effective as of January 31, 2023.
AppUp is a web-based project monitoring system, with control and documentation.
We use personal data mainly to give you access to AppUp, as well as fulfill contractual obligations, provide support and consulting assistance, as well as send you information that is relevant with regard to the contractual relationship. We also carry out sales based on personal data.
We may use your information for the following:
- Send you newsletters. This may include important information about our products and services, as well as events and activities.
- Carry out direct sales activities in cases where a legitimate and mutual interest has been established.
- Give you information about a course or event you have signed up for, for example about content and meeting place.
- Respond to a contact form or other web forms you have filled in on AppUp's website.
- Follow up on incoming requests (customer support, e-mail or phone calls).
- Carry out contractual obligations such as order confirmation, license details, invoices, reminders and the like. The agreement can be entered into with AppUp directly, or with a partner who supplies and uses AppUp's system.
- Notify you of interruptions in our services (system messages).
- Contact you to conduct surveys about your opinion of our products and services.
- Detect, minimize and prevent security threats and prevent misuse of our products and services.
Collection of personal data based on consent
AppUp processes consent-based personal data using consent, when you create and use your user login in AppUp. Individual consents will always be stored and documented in our system. If you are a registered user of our services, you can manage your user profile yourself via your login to the system.
Collection of personal data based on agreements
AppUp processes personal data to fulfill obligations related to agreements with customers, partners and suppliers.
Collection of personal data based on legitimate interest
AppUp processes personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not exceed this interest. In order to establish the basis for the data collection, we usually carry out an assessment that identifies a mutual interest between AppUp and the individual.
Users of our products and services have registered some basic personal data such as name, telephone number, username and e-mail address. The information is collected and registered when a user account is created.
Personal data may be stored when you contact us via web form, e-mail, telephone, social media or visit if this information is considered to be of legitimate interest to us and if this interest is not exceeded by your privacy interests.
We collect and process your name, address, phone number, position, username and email address in addition to the name and contact information of the company you work for. We also have information about which applications you have access to and when you last logged in as a user in AppUp.
We log inquiries, comments and questions that we receive and send in service-related communications, as well as activities such as meetings, telephone calls, documents and e-mails. If you send us photos, videos, documents or comments with personal information, this will be logged and the information can be read by our case managers.
AppUp does not collect and process special categories of personal data, such as unique identifiers and sensitive personal data.
All use of the system is logged with user/person, action performed and time. The purpose is to have a full overview of all entered data for control and documentation. The logging can also be used in the event of any errors and reconstructions.
We neither share, sell, rent or exchange your information with third parties without your consent, with the exception of what is described below.
Third party service providers working on our behalf:
We may pass your information on to our subcontractors and other associated organizations for the purpose of providing services to you on our behalf.
If required by law:
We publish your personal data if it is required by law, or if we as a company reasonably believe that this publication is necessary to protect the company's rights and/or to comply with requirements in connection with a court case or court order. However, we will do what we can to ensure that privacy rights are still protected.
If the subcontractor processes personal data outside the EU/EEA area, such processing must be in accordance with the EU-US Privacy Shield framework, the EU's standard contract terms for transfer to third countries or another specifically determined legal basis for the transfer of personal data to a third country.
AppUp processes collected personal data for as long as we believe it is necessary to fulfill the purpose of the processing. At the same time, we assess the need to respond to requests from you or resolve possible problems, comply with statutory requirements under applicable legislation and process statutory claims/complaints. In addition, we take protective purposes into account.
This means that we can keep your personal data for a reasonable period after your last interaction with us. When the personal data we have collected is no longer necessary, we delete it securely. In such a case, we will delete the information without notice, unless otherwise agreed between AppUp and the person concerned. Normally, we will delete information no later than 3-4 years after the last interaction.
If you are dissatisfied with the way your personal data has been processed, you can contact AppUp in the first instance by sending an email to: email@example.com If you are still dissatisfied, you have the right to contact the Norwegian the supervisory authority to obtain a decision. The supervisory authority in Norway is the Norwegian Data Protection Authority and contact information can be found at: www.datatilsynet.no